Holiday Inn Ipswich Orwell By Ihg, Ipswich

The hotel had spacious and clean rooms with attention to detail, but the radiator thermostat didn't work. The beds were comfortable, offering a well-appointed stay. The service was courteous and polite, and the staff provided all the advice needed. The location suited travel plans, although there was some dirt on the floor. The dining experience was okay, but improved after requesting vegetarian sausages. Overall, the hotel offers value for money.

The hotel offers spacious and tidy rooms, featuring a lovely refurbished ensuite with a comfortable bed, although there was an overpowering smell of smoke. The service was outstandingly friendly and helpful, but there were issues with the breakfast service providing cold plates and food. The location is convenient for easy access but may need urgent renovation. The dining experience was mixed, with one member of staff being inattentive, yet the choices were adequate for vegetarians. Overall, a stay with positive and negative aspects to consider.

Staying at this hotel was like sleeping at my grandmother's house; although the room was large and quiet, the temperature was hot and it was quite noisy. The service was a mix, with some staff members expressing frustration while others were excellent, customer-focused, and always helpful and cheerful. The location needed an update but was clean, convenient for my event, and fairly close to my training course. The dining options presented wide choices, although some were not appetizing, but the staff was very helpful and attentive. Overall, it was a pleasant stay with some ups and downs.